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Customer Service Representative 2030323
Date Posted [Dec-21-16] (ID: 616864)

We are looking for Customer Service Representatives for our Charlottetown location.
Our company, a leading Canadian-based customer contact management provider, offers comprehensive multilingual omni-channel contact solutions in addition to a complete line of business process outsourcing (BPO) services. We make every conversation count by focusing its customer-oriented expertise on creating a flawless customer care experience.
Why work with us?
Launch your career at one of the largest Canadian customer contact centres and be part of a winning team with continuous opportunities for professional growth.
What will your typical day look like?
As a customer service agent – representative, you will handle customer interactions and establish a relationship of trust with them in an effort to increase their level of satisfaction and confidence.
Specifically, you will:

handle incoming inquiries from our customers in a positive and enthusiastic manner

actively listen to customers to better understand their needs

propose products and services that meet their needs

solve customer issues

redirect them to someone else for help, if required

ensure the customer leaves the interaction feeling reassured and impressed

What’s in it for you?

As a customer service agent – representative you’ll get:

competitive base salary

benefits (medical and dental)

monthly performance-based bonus programs

paid initial and ongoing training for self-development

opportunity to build your customer service skills

weekly 1:1 behavioral coaching sessions

ongoing support for immediate questions

career planning

potential for advancement within 6 months

employee discounts with local partners

expanded social network

What do you have to offer?
 You are:

dynamic, passionate and caring

interested in having a challenging job

able to work with minimal supervision

computer savvy

available full-time between 7 a.m. and midnight

What skills are an asset?

high-school diploma

being fluently bilingual (English and French)

having previous work experience in sales and customer service

Please note the this position is located in Charlottetown PE.

Apply now!
Launch your career with us by starting out as a customer service agent – representative!
Please submit your resume ASAP for immediate consideration!

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To apply for this position please visit 1479853000.html

Job Title Customer Service Representative 2030323
Company Name NethireInc
Province Prince Edward Island
Location Summerside
Region | Metro Area Location -> Prince Edward Island -> Summerside
Job Type Job Type -> Full-Time
Category Categories -> Customer Service / Call Center

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